Serving Toronto & the GTA · $25 off your first cleaning · Call (437) 484-4778

Privacy Policy

Your privacy matters.

At The GTA Cleaning Co., your privacy is very important to us. We believe in being transparent about how we collect, use, and protect your personal information. By using our website or our services, you agree to the practices described in this policy.

1. How we collect and use your information

  • Specific purpose. We only collect personal details, such as your name, address, phone number, and payment information, that we need to book, perform, and manage your cleaning service.
  • No selling data. We will never sell, rent, or trade your personal information to third parties.
  • Limited retention. We only keep your data for as long as needed to fulfill your service request or comply with legal obligations.
  • Fair collection. We collect your information through fair and lawful means, always with your knowledge or consent.

2. Security and data protection

We protect your personal data with standard physical and digital security safeguards to prevent loss, theft, unauthorized access, disclosure, copying, or misuse.

3. Social media login and data deletion

If you choose to log in to our platform using Facebook or another social media account, we do not store your private social media profile data on our servers beyond basic authentication.

In line with social platform rules, including Facebook’s platform policy, you can remove a connected app and its activity at any time:

  1. Open your Facebook account and go to Settings & Privacy, then Settings.
  2. Open Apps and Websites to see the services connected to your account.
  3. Search for The GTA Cleaning Co. (or our login app).
  4. Choose Remove to revoke permissions and delete your app activity.

4. Updates to this policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, so you can see how we manage your information.

Call now Get a Quote

So there are no surprises, here is what falls outside our scope. Not sure about something? Ask us in the quote form.

  • Biohazards Human or animal waste or fluids, pests, insects, or black mold.
  • Hoarding, water, or smoke damage Extreme conditions need a specialist, not a standard clean.
  • Work above a 2-step ladder We do not clean areas higher than a 2-step ladder.
  • Heavy furniture We do not move anything over 25 lbs (11 kg).
  • Outdoor areas Patios, garages, and exterior windows are outside our scope.
  • Unfinished spaces Concrete floors and unpainted walls.
  • Full wall washing Light spot cleaning of small stains is fine.
  • Stripping, waxing, or refinishing Floors and furniture are not stripped, waxed, or refinished.
  • Chandeliers and delicate glass fixtures We do not clean chandeliers or delicate glass light fixtures.

Maintenance visits: weekly, bi-weekly or monthly

Whole home

  • Sweep / vacuum and mop floors
  • Clean light switches and doorknobs
  • Dust window sills
  • Empty garbage and wipe exterior

Bedrooms & living areas

  • Dust and wipe table-top surfaces
  • Vacuum carpets and rugs
  • Dust furniture
  • Clean mirrors
  • Clean hallways and staircases
  • Dust decor, picture frames and wall art
  • Tidy beds and change sheets (optional)

Kitchen

  • Clean and shine sink
  • Clean and wipe appliances (exterior)
  • Clean cooktop / stovetop
  • Clean microwave interior

Bathrooms

  • Wipe and sanitize all surfaces
  • Clean and shine sink and faucets
  • Clean and sanitize toilets
  • Clean and scrub shower and bathtub
  • Clean cabinet exteriors
  • Dust and tidy personal items

Optional add-ons

  • Inside fridge (must be empty)
  • Inside dishwasher
  • Inside oven
  • Steam cleaning
  • Basement area
  • Extra kitchen
  • Inside kitchen and bathroom cabinets
  • Interior windows and tracks
  • Window blinds / shutters
  • Load dishwasher
  • Load and fold laundry
  • Garage, patio or balcony

Everything in the regular clean, plus extra detail

Whole home

  • Remove cobwebs
  • Sweep / vacuum and mop floors
  • Clean light switches and doorknobs
  • Dust window sills
  • Empty garbage and wipe exterior
  • Clean baseboards
  • Wipe doors and door frames
  • Dust light fixtures (within reach)
  • Wipe ceiling fans (within reach)

Bedrooms & living areas

  • Dust and wipe table-top surfaces
  • Vacuum carpets and rugs
  • Dust furniture
  • Clean mirrors
  • Clean hallways and staircases
  • Dust decor, picture frames and wall art
  • Tidy beds and change sheets (optional)
  • Clean under furniture (25 lbs or less)

Kitchen

  • Clean and shine sink
  • Clean and wipe appliances (exterior)
  • Clean cooktop / stovetop
  • Clean microwave interior
  • Clean range hood
  • Wipe cabinets and drawers (exterior)
  • Wipe and clean backsplash

Bathrooms

  • Wipe and sanitize all surfaces
  • Clean and shine sink and faucets
  • Clean and sanitize toilets
  • Clean and scrub shower and bathtub
  • Clean cabinet exteriors
  • Dust and tidy personal items
  • Scrub tile grout in shower
  • Clean glass shower water marks

Optional add-ons

  • Inside fridge (must be empty)
  • Inside dishwasher
  • Inside oven
  • Steam cleaning
  • Basement area
  • Extra kitchen
  • Inside kitchen and bathroom cabinets
  • Interior windows and tracks
  • Window blinds / shutters
  • Load dishwasher
  • Load and fold laundry
  • Garage, patio or balcony

For empty or nearly empty homes

Whole home

  • Remove cobwebs
  • Sweep / vacuum and mop floors
  • Clean light switches and doorknobs
  • Dust window sills
  • Empty garbage and wipe exterior
  • Clean baseboards
  • Wipe doors and door frames
  • Dust light fixtures (within reach)
  • Wipe ceiling fans (within reach)
  • Spot clean walls (within reason)
  • Clean and wipe exterior vents

Bedrooms & living areas

  • Dust and wipe table-top surfaces
  • Vacuum carpets and rugs
  • Dust furniture
  • Clean mirrors
  • Clean hallways and staircases
  • Dust decor, picture frames and wall art
  • Clean under furniture (25 lbs or less)
  • Clean inside closets and wipe down shelves

Kitchen

  • Clean and shine sink
  • Clean and wipe appliances (exterior)
  • Clean cooktop / stovetop
  • Clean microwave interior
  • Clean range hood
  • Wipe cabinets and drawers (exterior)
  • Wipe and clean backsplash
  • Inside fridge (must be empty)
  • Inside dishwasher

Bathrooms

  • Wipe and sanitize all surfaces
  • Clean and shine sink and faucets
  • Clean and sanitize toilets
  • Clean and scrub shower and bathtub
  • Clean cabinet exteriors
  • Dust and tidy personal items
  • Scrub tile grout in shower
  • Clean glass shower water marks
  • Clean cabinet interiors

Optional add-ons

  • Inside oven
  • Steam cleaning
  • Basement area
  • Extra kitchen
  • Inside kitchen and bathroom cabinets
  • Interior windows and tracks
  • Window blinds / shutters
  • Load dishwasher
  • Load and fold laundry
  • Garage, patio or balcony